Privacy Policy

Last Updated: September 10, 2026

At Vault Haus, we respect your privacy and are committed to protecting the personal information you share with us.

Vault Haus operates an online fashion and streetwear store under the tagline “Curated for the Curious.” This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase details

• Payment-related information required to process your order

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

• Cookies and similar technologies used to improve your browsing experience

We do not intentionally collect information that is unnecessary for processing your order or providing our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Arrange printing, packaging, and delivery of your products

• Communicate with you regarding your order

• Provide customer support

• Process returns, exchanges, refunds, and replacements

• Prevent fraud, misuse, or unauthorized transactions

• Improve our products, website, and customer experience

• Send promotional or marketing communications where permitted and where you have provided appropriate consent

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Vault Haus does not intentionally store complete payment card details such as your full debit or credit card number or CVV.

Payment information is handled by the relevant payment gateway according to its own privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Shopify and related technology providers

• Payment gateways

• Print-on-demand and manufacturing partners

• Shipping and logistics partners

• Website, analytics, advertising, and marketing service providers

• Government authorities or legal entities where required by law

We only share information that is reasonably necessary for the relevant business purpose.

For example, your name, address, phone number, and order details may need to be shared with our fulfillment and shipping partners so that your order can be manufactured and delivered.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand website traffic and usage

• Improve website performance

• Measure advertising effectiveness

• Provide relevant marketing and advertising

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders

• Provide customer support

• Maintain business and transaction records

• Resolve disputes

• Comply with applicable legal, tax, accounting, and regulatory obligations

8. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external services.

Vault Haus is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Your Rights

Subject to applicable law, you may contact us to:

• Request information about the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permissible

• Ask questions about how your information is used

• Withdraw certain marketing communications

Some information may need to be retained where required by law or where necessary for legitimate business purposes.

10. Children's Privacy

Our website is not intentionally directed toward children under the age permitted to independently enter into purchases under applicable law.

We do not knowingly collect personal information from children for marketing purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or services.

The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Vault Haus
Business Location: Vijay Nagar, Ghaziabad, Uttar Pradesh, India
Email: vaulthaus.support@gmail.com

Tagline: Curated for the Curious